Step by Step
Workforce Deployment Process in Detail
Each stage of the workforce support process is designed to ensure requirements are clearly understood, risks are reviewed, and deployment is properly coordinated.
- 01
Submit Requirement
The process begins when a client submits a staffing enquiry. This should include the project type, required service area, location, approximate start date, duration, and number of staff required.
- Client provides
- Submits enquiry via the staffing enquiry form or by email to [email protected]. Provides project details, location, role type, and schedule.
- Surge reviews
- Reviews the enquiry for completeness, project type, role suitability, and whether further information is required before proceeding.
- Confirmed
- Receipt of enquiry is acknowledged. Any additional information required is requested.
- 02
Confirm Role Types
Role types are confirmed and scoped in detail. This includes the specific tasks required, whether supervision arrangements are in place, what equipment or tools are involved, and what the working environment will be.
- Client provides
- Confirms role descriptions, task types, supervision arrangements, and any specific skills or experience requirements.
- Surge reviews
- Reviews role type suitability, task scope, supervision requirements, and any specialist technical works that would require appropriately qualified professionals.
- Confirmed
- Role types and task scope are confirmed. Any regulated or specialist works are flagged and appropriate supervision arrangements confirmed.
- 03
Review Site & Schedule
Site conditions, access requirements, and project schedule are reviewed. Data centre environments have specific access requirements that must be understood before any workforce deployment is confirmed.
- Client provides
- Provides site address, access procedures, induction requirements, any data centre-specific conditions, shift patterns required, and project timeline.
- Surge reviews
- Reviews site access conditions, induction processes, data hall or live environment requirements, shift pattern viability, and any location-specific factors.
- Confirmed
- Site access approach, induction requirements, shift patterns, and schedule are confirmed and aligned with project timeline.
- 04
Clarify Documentation & Access
Documentation requirements for the project are clarified and confirmed. This may include pre-site documentation, required identification, PPE standards, and any data centre-specific access documentation.
- Client provides
- Confirms documentation requirements, PPE standards, identification requirements, and any specific data centre access documentation needed.
- Surge reviews
- Reviews documentation requirements against workforce scope. Confirms any pre-placement documentation, checks, or preparation needed.
- Confirmed
- Documentation requirements are confirmed in writing. Pre-placement preparation steps are identified and communicated.
- 05
Agree Workforce Scope
Workforce scope, numbers, rates, start date, duration, shift patterns, and responsibilities are agreed and confirmed in writing. This forms the basis of the deployment arrangement.
- Client provides
- Reviews and confirms the proposed workforce scope, numbers, rates, shift patterns, start date, duration, and agreed responsibilities.
- Surge reviews
- Confirms all scope elements are clearly defined, responsibilities are agreed, and all documentation requirements are met.
- Confirmed
- Full workforce scope confirmed in writing. Start date, duration, role types, shift patterns, rates, PPE, and documentation requirements all agreed.
- 06
Coordinate Deployment
Workforce deployment is coordinated around the agreed project schedule. Pre-site arrangements, access processes, induction scheduling, and any pre-deployment preparation are managed as part of deployment coordination.
- Client provides
- Confirms access arrangements, induction scheduling, PPE availability, and any final site-specific information required before day one.
- Surge reviews
- Coordinates deployment preparation, pre-site communication, access arrangements, and any pre-deployment checks or documentation.
- Confirmed
- Deployment confirmed. Site access, induction, PPE, and start arrangements all confirmed before deployment commences.
- 07
Review Ongoing Needs
Ongoing workforce requirements are reviewed throughout the project period. This may include changes to numbers, shift patterns, duration, or role scope as the project evolves.
- Client provides
- Communicates any changes to workforce requirements, project schedule, role scope, or site conditions during the deployment period.
- Surge reviews
- Reviews ongoing requirements, manages any changes to workforce scope or schedule, and ensures deployment remains aligned with project needs.
- Confirmed
- Any changes to scope, numbers, or schedule are confirmed in writing and managed through the agreed review process.
Workforce support availability, role suitability, site access requirements, documentation checks, shift patterns, and scope are confirmed individually for each project enquiry.